Project Management

We design our work so that every process can be examined and, if necessary, modified by our clients. As well as delivering results, we show step-by-step how they relate to the raw data. Findings are deliverd  with an optimal mix of insightful text, informative graphics and thought-provoking workshops.

Set-up and project planning: From the initial quotation request, clients work with our directors and relationship managers to design a clear and comprehensive project sequence.

Project management: Once the scope is clarified and agreed, your project manager will keep you updated at every stage by email, telephone or with face-to-face briefings. A strong communications structure is essential. For large projects, we feel it is important to have a project manager who is completely focused on that project alone.

Fieldwork and desk research: Our project managers are responsible for the co-ordination of all research resources, including both our in-house multi-lingual call centre and all fieldwork subcontractors. Our in-house researchers work in the same open-plan office as the core project team, with daily team meetings to share knowledge.

Deliverables: Findings are presented in a variety of formats, tailored to the specific needs of the client. Serrula Research can offer insightful presentations and workshops, detailed written reports, prospect lists, and comprehensive project reports including mothodology specifications and databases. We have an in-house design and copywriting team, and can produce supporting materials for clients’ internal and external presentations, both in print and electronic formats.